Summary

Experienced software manager of international product development, project delivery and software support teams. Skilled in forming and leading cross-functional teams, developing implementation plans, delivering quality product on time and budget, providing high level of customer satisfaction and designing new or improvement processes.

Professional Achievements

· Introduced innovative and competitive products to market, and created effective lifecycle processes for products.

· Organized and managed international software support organization of 80 professional staff and increased customer satisfaction.

· Acted as liaison between technical staff and business staff, secured contract awards.

· Formed well-performing international technical teams and introduced cost-effective and quality processes.

· Successfully managed and contributed to professional cross-functional teams.

Experience

Szrek2Solutions Supplier of products and consulting services for gaming industry.

2002-Present Senior Software Consultant, RI, USA

Creating business plan, marketing strategy, product and service definition, implementation plan

GTECH Corporation Global market leader in on-line transaction processing lottery systems.

1998 – 2002 Software Program Director, Product Development, Warsaw, Poland

Formed and managed a development team of 12 software and QA engineers that created and delivered to domestic and international customers a quality, innovative and competitive software product, compatible with multiple system platforms. Designed and implemented product lifecycle processes resulting in 10-40% cost reductions. Last year also managed product development and baseline support for 1 of 2 GTECH’s main system platforms.

1996– 1998 Consulting Engineer, Systems Engineering, RI, USA

Responsible for system engineering of a new low price GTECH terminal product, from concept through product design and development, to its deployment at a customer location. Also involved in other new software product programs and in administering improvements of software product processes.

1992 – 1995 Director, Software Services, European Software Services, Brussels, Belgium

Responsible for setting up of European software support organization of 80 software professionals. Established structure and processes for software services, improved customer satisfaction and working with Sales secured several beneficial software support contracts to support European market growth.

1990 – 1992 Manager, Software, Central Europe Software Services, RI, USA

Responsible for pre-sale software and systems support for Central and Eastern Europe. In charge of software system delivery to Polish Lottery and responsible for hiring and establishing software support team in Poland.

1984 – 1990 Manager, Terminal Applications, Software & Systems Development, RI, USA

Responsible for creation and management of a terminal application team, providing design, development, delivery and support of terminal embedded applications on multiple platforms for customers. Overseeing new software design processes throughout terminal architecture evolution. Delivered terminal application software to domestic and international customers.

1981 – 1984 System Analyst / Programmer, RI, USA

Designed and developed terminal application software for first generation of GTECH intelligent lottery terminals, starting with prototypes to product delivery to domestic and international customers.

Crompton Industries, RI, USA Supplier of business systems.

1980 - 1982 System Analyst / Programmer

Business application programming and customer support

Education

1973 - 1976 Warsaw University, Poland, Faculty of Mathematics & Computer Science

BS in Computer Science

1977 -1978 Warsaw University, Poland, Faculty of Mathematics & Computer Science

MS in Computer Science